ATTORNEYS, LAW FIRMS, RECORD RETRIEVAL, RECORD COPY AND INSURANCE COMPANIES:
If you are an attorney, law firm, record retrieval or insurance company all requests are fulfilled through Chartswap; a HIPAA-compliant web-based portal. Once a properly signed HIPAA-compliant medical release is obtained it needs to be submitted electronically to MCR via Chartswap. Inquiries can also be made by calling Chartswap directly at 855-879-7927 or through its secure web portal.
If you are a patient of Dr. Dimitri Samoilov or Total Vein Concepts and require access to your medical records call (757) 893-1412. Otherwise please contact your primary care physician who can request them on your behalf. A signed HIPAA-complaint authorization to release medical records will be required. An example can be provided upon request. If you require billing assistance on charges from Medical Center Radiologists please contact our billing department at 866-334-9717.